Stellendetail 25912

Global Roll Out Success Manager(m/f/x)
Manager / Managerin

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software, and services for the global construction industry, and beyond. At Hilti strong customer relationships create solutions that build a better future, where there is pride and a sense of belonging across our 120 global locations. It’s where people explore possibilities, leverage their potential, own their personal development, and grow lasting careers.

In this role, you are responsible for the overall Market Reach roll-out roadmap and successful transformations of Market Reach organizational/process changes and system solutions to all the regions through close collaboration with all relevant business units, global IT, competence centers and all the regions.

You play a key role in aligning program managers, agile development (scrum) product owners and all stakeholders in global business and regions on one common master plan to ensure systematic and scalable global roll outs with a strong impact on customer and employee experience.
Together with the change management team in strategic marketing you define how the global roll out is embedded in the overall change management concepts of our strategic marketing programs and solutions.

Your work starts with to roll out of pilots, deriving key learnings and insights from the pilot roll out and deriving a global roll out concept for specific solutions. Based on the plans for specific solutions and user groups you build an overarching roll out masterplan for a consistent, systematic and scalable global roll out for all market reach solutions and user groups.

You will roll-out key initiatives in collaboration with the regional stakeholders from the regions to all the Market Reach users. You will also need to form and lead several global roll-out teams to implement the key initiatives and drive impact with all the regions and key stakeholders from global and competence centers. You will actively review, further refine and improve the Global Roll-out plan and approach to ensure efficiency and effectiveness of roll-out and success management.

- A bachelor's degree in business administration, Information Management or Engineering
- +10 years in project management with a proven track record in software development projects and implementation of large-scale transformational CRM projects
- Strong interpersonal skills to lead cross-functional teams, to successfully perform in a global matrix environment and demonstrated ability in stakeholder management
- Deep understanding of CRM processes, related key IT applications & system landscape and agile & waterfall project management methodologies
- Strong conceptual skills and the ability to simplify
- Fluency in spoken and written English

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41.5

Dirk Muntingh
HILTI AG
Feldkircher Strasse 100
9494 Schaan
00423 234 24 80

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